on Due to an oversight on my part, I have unfortunately taken Pestalozzistr. 63 partially offline. I apologize for this. I will take care of getting you back online today.
Update: Pestalozzistr. is back online.
on Our monitoring solutions indicate that it can no longer reach our switches in Eugenstr. The reason for this is not entirely clear; it could be due to a switch that has died of old age or to some kind of problem with the uplink.
We will take care of it today.
Update: Eugenstr. is back online – if problems are still appearant, please contact us.
on Hello everyone,
During the course of the evening, we will be replacing switches at Fruwirthstr. 3, 7, and 9, which will cause the internet to be down for approximately one hour at each location.
We will let you know as soon as we are done – everything should be working again by tomorrow morning at the latest!
Update 9:42 p.m.: Fruwirthstr. 3 has already been completed—if you encounter any problems, please report them as soon as possible!
Update 00:28: Fruwirthstr. 7&9 have also been swapped—and we’re back in Tübingen.
So you should all have internet again – and new switches that will last a long time. 🙂
on Around 12:10, one of the two switches at Fichtenweg 1 failed, causing most of the rooms to currently have no internet connection.
We are on our way to replace the switch.
Update: since 1:27 pm the house is online again. The priority to upgrade this house has been increased.
on Long awaited – this evening, we are upgrading the Geissweg to Gigabit. During the the work on the switches, the internet there won’t work.
We’ll update this site post as soon as we’re finished.
Update 8:06 PM: Everything back online – now 10x as fast!
on We had an outage in Albstadt for several days on June 4 this year – in connection with a power failure there. So something happened, a lightning strike or something.
A member from Albstadt brought the switches to our weekly meeting today and we unscrewed them to see what had happened – when we plugged them in, they no longer started up.
Our analysis: A capacitor in the power supply unit has been smashed due to too much current.
Switch 1:
Switch 2, more detailed, also with the part separated from the rest:
on At around 03:00, the internet connection of the dorms in Albstadt went down. As the time is pretty even, this could be some kind of planned maintenance work regarding infrastructure outside our control – but nothing was announced to us.
If the problem persists tomorrow, somebody of us has to visit the network room in Albstadt physically.
Update 8:30 AM:There is a major power issue at Poststraße 22/1. Without electricity, our equipment doesn’t work.
Poststraße 22/2 is connected to 22/1, so it is also offline.
Update 7 PM: we are still waiting for power.
Update 2025-06-04 10:30 AM: we are still waiting for power.
Update Friday, 2025-06-06, 8:30 AM:
Unfortunately, there are no new developments. Three circuit breakers are off. When one of them was switched back on, smoke appeared. For safety reasons, the Netz-AK will not touch these breakers or power outlets.
Our network infrastructure has no power and is completely offline. Normally, power supply is not our responsibility – but since nothing has happened so far, we are now checking with the Studierendenwerk to find out if and when an electrician will come for repairs.
If the issue is not fixed today, we will look into other ways to power our devices. At the moment, we cannot say whether that will work.
We, too, are surprised by how long the power outage is lasting and how it affects hot water and the network. We’ll keep you updated.
Update 12:50 PM: Something seems to have been fixed, but some spare parts had to be ordered. Since we only have information from third parties, we are not sharing any details.
We are now looking for a power source to get our switches running again.
Update Saturday, June 7, 11:30 AM:
We got in the car in Tübingen at 8:30 AM and drove to Albstadt because our team member on-site “couldn’t” access the room yesterday.
When we arrived at Poststraße, the tech room was dark. According to our info, there’s no power there. There are no alternative power sources nearby, but we happened to meet an electrician who wanted to fix the lights.
Now we have first-hand information we can share.
On Wednesday, there was an overvoltage, probably from a lightning strike.
The electrician already replaced the fuses on Wednesday and found that our hardware (network switches) was burned out. He informed the caretaker.
So we are not waiting for electricity or a big repair — we just need to install new devices.
We have everything in stock in Tübingen, but we didn’t bring the devices because we thought the only problem was missing power.
We could have replaced everything already on Wednesday, no probem at all.
Someone from our team will go back to Albstadt during Pentecost and install the replacements.
If you’re frustrated, please contact the Studierendenwerk directly…
Update Sunday, June 8, 6:50 PM:
Poststraße 22-2 is already back online, and room by room, the network is coming back.
Big thanks to the person who lent their car to our AK member on site, so the switches could be picked up in Tübingen and brought to Albstadt.
You should all be back online very soon.
on There is currently no internet in Heuberger-Tor-Weg – this is almost certainly to do with the power cut here. It could be that the internet is also down in many other halls of residence. Our server room also seems to have no power at the moment and is only being kept running by the UPS, which will also run out of power at some point.
Power failure: https://www.swtue.de/netze/netzinformationen/aktuelle-meldungen.html
—
Update 12:05 PM: There is power in the server room, so we won’t suffer a total outage.
Update 1.36 pm: Welcome back online!
on Today (~3:55 PM), an unexpected power outage occurred.
Manual intervention was required, and the dormitories were back online by 4:20 PM.
on Today (~8:34 AM) we had a power outage.
Manual intervention was required, the dorms were back online around 09:03 AM.
Update: The outage also particularly affected a switch only relevant for the dorms in Pestalozzistraße 41 – since 4:10 PM this also is fixed, and everything should work again.