Since we administrate a lot of dormitories, we need some information from you to reliably determine where you are.
We’ll gladly reply to email in German or English or call you back on your phone.
If you contact us using this contact form, most problems can be fixed in a few hours as long as you are in the dormitory and respond to our emails.
Because we are volunteers, we are never off duty and we respond quickly.
As volunteers we are using our private phones, that`s why we call from blocked/ private/ anonymous numbers, so please just answer these calls after reporting an issue.