First of all, it’s great that you’re here – welcome to the dormitory and our volunteer-managed network!
If you are new to the dormitory, you probably want to meet people. So, it’s a good idea to talk to your neighbours if you have a question.
They can answer questions about housing, shopping, or sports facilities and we can only help you with the access to the internet.
The internet in the dormitory is fast, and you don’t have to pay extra for it. (If someone has slow internet, it’s usually because they have a bad router.)
To go online via Wi-Fi, you need your own router. Almost everyone has one or shares Wi-Fi with the neighboring room.
If you already have a router, make sure to read our tutorial on Wi-Fi in the dorm room.
If you don’t have a router and want to buy one, someone has written a blog post explaining how he would do it if he was in your situation.
If you ever have a problem or need help, don’t hesitate to contact us via the contact form.
Please always use this form so that we have all the information we need to help you quickly and efficiently.
Unfortunately, as a working group, we can only help you in German or English. Please use the language you are more comfortable with.
We understand that you might want to practice your German, but it is easier for us to help you in English if your English is better.
When you write to us, please don’t use AI.
Based on what and how you write, we can understand what you mean and how much you already know.
A “perfect” AI-generated message suggests to us that you know a lot – and you will then receive a response at that level.
If you want help from a human, write the message yourself!
Have fun and enjoy your time in the dormitory!
Your Netz-AK (short for Netzwerk Arbeitskreis = Network Work-group)
