Category: Failures

Schwerzstraße 1 offline since 2022/05/27

Avatar photoHeinrich on

The dorm went offline Friday morning ~10 am.

The reason is probably overheating.

The StuWe-IT decided to solve the problem themself and will solve the problem on Monday or Tuesday.

Update 30.05.2022 13:13

die Störung wurde vorübergehend beseitigt und Bewohner die sich per Mail gemeldet haben entsprechend informiert.
Zu einem späteren Zeitpunkt werden zur dauerhaften Lösung vor Ort Verkabelung und Stromanschlüsse geregelt angefasst, sowie andere Geräte verbaut werden.

Update 22.09.2022 8:55

Big parts of the buildings are offline.

The case is still in the hands of the StuWe-IT, the Netz-AK has no access to the devices and can not help you.

We did inform the StuWe and wish you luck.

Failure 21 Oct 2021

Avatar photoHeinrich on

140 optical fibers have been separated during a bridge demolition, as a result the Französische Viertel is offline and all the dormitories that are connected over it, i.e. Eugenstraße and Hechingerstraße.

The repair starts at 0:00 am and is scheduled until 5:00 am.

If you are not back online in the morning restart your router.

We have nothing to do with the demolition of the bridge, nor with the repair of the fiber optics. Let’s hope the guys and gals who are fixing it tonight do their job well!

One night without internet is not nice, but …

Update 8:56 pm: Since half an hour the Französische Viertel is back online. Eugenstraße followed, we are waiting for the Hechingerstraße.

Update 8:29 am: Between 8 and 10 pm all dorms went online again. Thanks to our local fiber optics company TüNet!
In case you missed stuff at university and need to proof that it was not your fault, contact us.

Chausseefeld Feb 2021

Avatar photoHeinrich on

Unfortunately, the buildings in Chausseefeld are offline right now.
The buildings in Chausseefeld are connected to Egilolfstraße via a radio bridge.
Here the connection seems to be interrupted. Could be a storm, snow, lightning or a defective cable.
We as the Netz-AK would like to help you, but we have no access to the radio bridge.
The IT of the Studierendenwerk seems to be active, but needs a janitor.
Janitors are not available until Monday…
Since we don’t know what exactly caused the outage, we as Netz-AK won’t claim you would be online if we were responsible, but on weekends we are the only ones who read your mails.
So take a book and feel free to complain everywhere from Monday on.

Your net-AK on saturday morning before 7 a.m.

P.S.: Two pictures showing that there was some internet for a short time (hope?) and the last 30 days were without outages.