Category: Network

2026-04-12 Hardware swap | Maintenancework in Hohenheim

Tim on

In Hohenheim, we’re moving forward again: on April 12, 2026, we will replace the old hardware in three buildings, which should result in an “improvement” to the internet connection.

The affected buildings are Fruwirthstraße 11 and 13, as well as Welfenstraße 80.

  • The work will start at approximately 2:30 PM and last until about 6:00 PM.

We will work through the buildings one by one. Depending on the number of connections, the internet outage may last between 30 to 60 minutes. (For some, it may be shorter—depending on where your port is on our switches. So don’t be surprised if your neighbor gets their internet back before you do.)

2026-03-31planned maintenance work

Marajha Manthey on

We were informed by BelWü that there will be maintenance work that could effect our internet connection.

Here you`ll find the information provided to us. For details, follow the link (in German).

Beginn: 2026-03-31 00:00
Ende: 2026-03-31 06:00

Den Verlauf dieses Vorgangs können Sie unter folgender URL erreichen:
https://www.belwue.de/trouble-tickets/ticket/691.xml

2026-03-16 till 2026-03-19 planned maintenance work

Marajha Manthey on

We were informed by BelWü that there will be maintenance work that could effect our internet connection for around ten minutes during the following time.

Here you`ll find the information provided to us. For details, follow the link (in German).

Beginn: 2026-03-16 00:00
Ende: 2026-03-19 06:00

Den Verlauf dieses Vorgangs können Sie unter folgender URL erreichen:
https://www.belwue.de/trouble-tickets/ticket/692.xml

2026-03-11 Planned-Maintenance | Hardware replacement Fichtenweg 5

Tim on

On Wednesday, March 11, 2026, we will replace the old switches with new ones at Fichtenweg 3. This may cause brief internet outages in the building or on individual floors.

We will start at around 3 PM in the basement and work our way up through the floors.

Feel free to approach us if you see us.

Update:

We have finished the replacement in your building.
If you have a gigabit-enabled device, you should be able to use 1 gigabit synchronously.

2026-03-11 planned maintenance work

Avatar photoHeinrich Griesenbach on

We were informed by BelWü that there will be maintenance work that could effect our internet connection.

Here you`ll find the information provided to us. For details, follow the link (in German).

Beginn: 2026-03-11 22:00
Ende: 2026-03-12 06:00

Den Verlauf dieses Vorgangs können Sie unter folgender URL erreichen:
https://www.belwue.de/trouble-tickets/ticket/688.xml

2026-02-27 Complete Dormitory Network Outage (again)

Tim on

At 18:30 PM, our entire network went down (again).

We are currently investigating the cause. As soon as we have more information, we will update this blog post.

Update:

As of approximately 19:40, everything should be back online. There may still be some issues, so please let us know via the contact form if you experience any problems.

We are still looking for the root cause of the same issue recurring. We are in the process of diagnosing it, but it’s proving difficult to pin down.

2026-02-07 Post-processing Total failure

Avatar photoHeinrich Griesenbach on

After yesterday’s outage, we are fixing some smaller problems.

We cannot clearly name the cause of the error yesterday. What is certain is that our batteries should buffer power outages for 30–45 minutes. Instead, they switched on and off many times per second for a very long time until they were exhausted after several hours.
Now the devices need to be replaced.

Without power, our hardware shut down at around 9 p.m., and our network went offline.

Until about 1 a.m. today, work was done on site to fix the problem, and in the end power was brought from another room into the server room.

Work started again at 9 a.m. today. We are setting everything up again and are looking for the cause of the loss of the connection to Reutlingen.

We may update this article if necessary.

Update 3 p.m.: Welcome back Reutlingen and Hechingerstraße!

2026-02-26 Complete Dormitory Network Outage

Tim on

At 9:30 PM, our entire network went down.

We are currently investigating the cause. As soon as we have more information, we will update this blog post.

Update:

As of approximately 00:15, everything should be back online. There may still be some issues, so please let us know via the contact form if you experience any problems.

2026-02-11 Hardware replacement in Franzviertel & Eugenstraße

Tim on

On Wednesday, February 11, 2026, we will be replacing the old network switches with new ones in your dormitory. This will result in temporary interruptions to your internet connection.

Schedule: We will start in the afternoon at Eugenstraße 57/1, 57/2, and 57/3, then proceed to Landkutschersweg 10, Provenceweg 7, and Provenceweg 9.

We will keep you updated on the progress and any changes via this blog post. If you have any questions or issues after this, feel free to contact us via the contact form.

UPDATE

We’ve completed everything, and it should now function normally.