2026-03-16 till 2026-03-19 planned maintenance work

We were informed by BelWü that there will be maintenance work that could effect our internet connection for around ten minutes during the following time.

Here you`ll find the information provided to us. For details, follow the link (in German).

Beginn: 2026-03-16 00:00
Ende: 2026-03-19 06:00

Den Verlauf dieses Vorgangs können Sie unter folgender URL erreichen:
https://www.belwue.de/trouble-tickets/ticket/692.xml

2026-03-11 Planned-Maintenance | Hardware replacement Fichtenweg 5

On Wednesday, March 11, 2026, we will replace the old switches with new ones at Fichtenweg 3. This may cause brief internet outages in the building or on individual floors.

We will start at around 3 PM in the basement and work our way up through the floors.

Feel free to approach us if you see us.

Update:

We have finished the replacement in your building.
If you have a gigabit-enabled device, you should be able to use 1 gigabit synchronously.

2026-03-11 planned maintenance work

We were informed by BelWü that there will be maintenance work that could effect our internet connection.

Here you`ll find the information provided to us. For details, follow the link (in German).

Beginn: 2026-03-11 22:00
Ende: 2026-03-12 06:00

Den Verlauf dieses Vorgangs können Sie unter folgender URL erreichen:
https://www.belwue.de/trouble-tickets/ticket/688.xml

2026-02-27 Complete Dormitory Network Outage (again)

At 18:30 PM, our entire network went down (again).

We are currently investigating the cause. As soon as we have more information, we will update this blog post.

Update:

As of approximately 19:40, everything should be back online. There may still be some issues, so please let us know via the contact form if you experience any problems.

We are still looking for the root cause of the same issue recurring. We are in the process of diagnosing it, but it’s proving difficult to pin down.

2026-02-07 Post-processing Total failure

After yesterday’s outage, we are fixing some smaller problems.

We cannot clearly name the cause of the error yesterday. What is certain is that our batteries should buffer power outages for 30–45 minutes. Instead, they switched on and off many times per second for a very long time until they were exhausted after several hours.
Now the devices need to be replaced.

Without power, our hardware shut down at around 9 p.m., and our network went offline.

Until about 1 a.m. today, work was done on site to fix the problem, and in the end power was brought from another room into the server room.

Work started again at 9 a.m. today. We are setting everything up again and are looking for the cause of the loss of the connection to Reutlingen.

We may update this article if necessary.

Update 3 p.m.: Welcome back Reutlingen and Hechingerstraße!

2026-02-26 Complete Dormitory Network Outage

At 9:30 PM, our entire network went down.

We are currently investigating the cause. As soon as we have more information, we will update this blog post.

Update:

As of approximately 00:15, everything should be back online. There may still be some issues, so please let us know via the contact form if you experience any problems.

2026-02-11 Hardware replacement in Franzviertel & Eugenstraße

On Wednesday, February 11, 2026, we will be replacing the old network switches with new ones in your dormitory. This will result in temporary interruptions to your internet connection.

Schedule: We will start in the afternoon at Eugenstraße 57/1, 57/2, and 57/3, then proceed to Landkutschersweg 10, Provenceweg 7, and Provenceweg 9.

We will keep you updated on the progress and any changes via this blog post. If you have any questions or issues after this, feel free to contact us via the contact form.

UPDATE

We’ve completed everything, and it should now function normally.

2026-01-08 Maintenance Hibuka in the Franz Quaters and Eugenstraße

TüNet is measuring a line for us, so you will be briefly offline. Start: 10:30 a.m.

Update: Finished testing and upgrade of the connection at 12:00.

Update 15.01.2026: Unfortunately, connection quality has deteriorated again since yesterday evening, resulting in packet loss. We are working on a solution.

Update 16.01.2026 13:10: We have replaced a component. The issue should now be fixed. We will address the underlying problem with the fiber provider during the week.

Update 29.01.2026: TüNet will measure the connection again tomorrow, 30.01.2026, beginning at 8:00 am. All dormitories of the French quarters as well as Eugenstraße will be affected by a short internet outage.

2025-12-21 Preventive switch upgrade in Schwerzstraße

In Schwerzstraße 2, one switch has been showing unusual values in our monitoring for some time. To avoid it failing over the holidays, when we might not be able to arrange a replacement or repairs at short notice, we will carry out a preventive upgrade to our current network equipment.

We plan to leave Tübingen on Sunday at around 12:00. Accordingly, we will arrive in Hohenheim during the afternoon and start the work there.

Please expect at least two hours of work. During this time, the network will be unavailable several times for short periods. We will update this blog post as soon as the work is completed.

If anything is still open after the upgrade, we will probably be able to follow up on Monday or Tuesday. But please contact us immediately if anything does not work after the upgrade.

2025-12-19 RT construction break over the holidays

In recent weeks, there have unfortunately been repeated power outages as part of the ongoing construction work at Pestalozzistraße 41. According to the current status, these should come to an end with the start of the construction break from the evening of December 23 until January 7 inclusive.

On 23 December, the workers will gradually finish their work from around 4 p.m. From 5 p.m. onwards, we therefore ask you to report any noticeable problems to us immediately, so that on 24 December we still have the opportunity to replace any hardware that may have been damaged or to reach someone from the Studierendenwerk.

After 24 December, neither we nor external companies can be reached between Christmas and New Year in order to arrange short-term repairs. If a network cabinet is without power during this period, this can only be fixed after the end of the construction break.

Power is an essential requirement for your internet access. Without power, our network technology on site cannot function.