Heads-Up: Friday, 06/12/2024 – New switch, new luck! 🚀

Hi everyone,

It’s time! On Friday, December 6, 2024, we’re finally installing the new generation of switches in the dorms on Konrad-Adenauer-Strssße. 🎉

What does this mean for you?
During the installation – about 3 hours – the dorms will be completely offline. No connection, no internet, no streaming, sorry! 🙈

Please don’t contact us during this time or ask how much longer it will take. It’ll take as long as it takes – but we promise to work as fast as we can! 💪

What’s new?
The new MikroTik switches are a test to see if they can replace our old Alcatel devices. Small tests went smoothly, but now it’s time for the real thing. Fingers crossed that everything works as planned! 🤞

Thanks for your patience and understanding – after the update, you’ll be the first to enjoy the new speed! 🖥️⚡

Your volunteers of the Netz-AK 🌐


Update: Saturday, 3:05 am we are back in Fichtenweg and configuring the last minor things. (That were very long three hours 😃 )


Update: Sunday, ~9 pm. we are replacing some modules and hope to connect the dormitories in Konrad-Adenauer-Strasse at 10 Gigabit to Fichtenweg 5.

2024-11-20 Total outage

Today (~8:34 AM) we had a power outage.

Manual intervention was required, the dorms were back online around 09:03 AM.

Update: The outage also particularly affected a switch only relevant for the dorms in Pestalozzistraße 41 – since 4:10 PM this also is fixed, and everything should work again.

2024-09-30 Total outage the 2nd

Today (~4:19 pm), there was second unexpected power outage caused by a tripped circuit breaker (FI switch), which disconnected our systems from the network for about 90 minutes.

Since manual intervention was needed, we had a downtime of around 30 to 45 minutes before the systems were fully up again.

The outage wasn’t caused by anything we were doing, so it came as a surprise. Unfortunately, the UPS (uninterruptible power supply) didn’t last long enough until I could bike up the hill to Fichtenweg 5 to fix it on-site.

These kinds of incidents can happen, but most of you probably didn’t even notice the outage.

2024-09-30 Total outage

Today (3:58 pm), there was an unexpected power outage caused by a tripped circuit breaker (FI switch), which disconnected our systems from the network for about 90 minutes.

Since manual intervention was needed, we had a downtime of around 30 to 45 minutes before the systems were fully up again.

The outage wasn’t caused by anything we were doing, so it came as a surprise. Unfortunately, the UPS (uninterruptible power supply) didn’t last long enough until I could bike up the hill to Fichtenweg 5 to fix it on-site.

These kinds of incidents can happen, but most of you probably didn’t even notice the outage.

2024-09-11 Kaiser-Wilhelm-Strasse 10

Our systems have been showing an outage at our connections at Kaiser-Wilhelm-Strasse 10 in Geislingen an der Steige since Wednesday, September 11th.

We received the first report from a resident on September 12, 2024, at 11:42 AM.

Without such a report, we cannot take action because there can be many reasons for the outage of our connections, like construction work in the building or on the street, or other reasons for a power cut.

In the past, we have gone to sites unnecessarily with fully configured replacement devices, so we no longer respond without a report from a resident.

Since we cannot access the building and the technical rooms in the basement without the help of a janitor, no repairs have been possible yet.

We will try again today to fix the issue.

Update 10 AM: The janitor was reached and turned the power off and on again. Everything is back online. The availability and accessibility of janitors is very important!
A big thank you to the janitor for his help – he saved us over two hours of driving time.

2024-08-21 Muenzgasse 7

Muenzgasse 7 has been shown as offline since last night.

So far, no one has contacted us. We are preparing to upgrade the building to Gigabit. (12:00)

3 PM: No power, no internet. We upgraded the hardware. As soon as the power is back on you got gigabit internet.