Category: Network

Heads-Up: Friday, 06/12/2024 – New switch, new luck! 🚀

Avatar photoHeinrich Griesenbach on

Hi everyone,

It’s time! On Friday, December 6, 2024, we’re finally installing the new generation of switches in the dorms on Konrad-Adenauer-Strssße. 🎉

What does this mean for you?
During the installation – about 3 hours – the dorms will be completely offline. No connection, no internet, no streaming, sorry! 🙈

Please don’t contact us during this time or ask how much longer it will take. It’ll take as long as it takes – but we promise to work as fast as we can! 💪

What’s new?
The new MikroTik switches are a test to see if they can replace our old Alcatel devices. Small tests went smoothly, but now it’s time for the real thing. Fingers crossed that everything works as planned! 🤞

Thanks for your patience and understanding – after the update, you’ll be the first to enjoy the new speed! 🖥️⚡

Your volunteers of the Netz-AK 🌐

Update: Saturday, 3:05 am we are back in Fichtenweg and configuring the last minor things. (That were very long three hours 😃 )

Update: Sunday, ~9 pm. we are replacing some modules and hope to connect the dormitories in Konrad-Adenauer-Strasse at 10 Gigabit to Fichtenweg 5.

2024-11-20 Total outage

Jonas on

Today (~8:34 AM) we had a power outage.

Manual intervention was required, the dorms were back online around 09:03 AM.

Update: The outage also particularly affected a switch only relevant for the dorms in Pestalozzistraße 41 – since 4:10 PM this also is fixed, and everything should work again.

2024-09-30 Total outage the 2nd

Avatar photoHeinrich Griesenbach on

Today (~4:19 pm), there was second unexpected power outage caused by a tripped circuit breaker (FI switch), which disconnected our systems from the network for about 90 minutes.

Since manual intervention was needed, we had a downtime of around 30 to 45 minutes before the systems were fully up again.

The outage wasn’t caused by anything we were doing, so it came as a surprise. Unfortunately, the UPS (uninterruptible power supply) didn’t last long enough until I could bike up the hill to Fichtenweg 5 to fix it on-site.

These kinds of incidents can happen, but most of you probably didn’t even notice the outage.

2024-09-30 Total outage

Avatar photoHeinrich Griesenbach on

Today (3:58 pm), there was an unexpected power outage caused by a tripped circuit breaker (FI switch), which disconnected our systems from the network for about 90 minutes.

Since manual intervention was needed, we had a downtime of around 30 to 45 minutes before the systems were fully up again.

The outage wasn’t caused by anything we were doing, so it came as a surprise. Unfortunately, the UPS (uninterruptible power supply) didn’t last long enough until I could bike up the hill to Fichtenweg 5 to fix it on-site.

These kinds of incidents can happen, but most of you probably didn’t even notice the outage.

2024-09-11 Kaiser-Wilhelm-Strasse 10

Avatar photoHeinrich Griesenbach on

Our systems have been showing an outage at our connections at Kaiser-Wilhelm-Strasse 10 in Geislingen an der Steige since Wednesday, September 11th.

We received the first report from a resident on September 12, 2024, at 11:42 AM.

Without such a report, we cannot take action because there can be many reasons for the outage of our connections, like construction work in the building or on the street, or other reasons for a power cut.

In the past, we have gone to sites unnecessarily with fully configured replacement devices, so we no longer respond without a report from a resident.

Since we cannot access the building and the technical rooms in the basement without the help of a janitor, no repairs have been possible yet.

We will try again today to fix the issue.

Update 10 AM: The janitor was reached and turned the power off and on again. Everything is back online. The availability and accessibility of janitors is very important!
A big thank you to the janitor for his help – he saved us over two hours of driving time.

2024-08-21 Muenzgasse 7

Avatar photoHeinrich Griesenbach on

Muenzgasse 7 has been shown as offline since last night.

So far, no one has contacted us. We are preparing to upgrade the building to Gigabit. (12:00)

3 PM: No power, no internet. We upgraded the hardware. As soon as the power is back on you got gigabit internet.

2024-06-10 Pestalozzistrasse 65 + 63

Avatar photoHeinrich Griesenbach on

In the house at Pestalozzistraße 65, it looks like a device died.

The following rooms are probably affected: 222, 223, 301, 302, 303, 304, 305, 306, 307, 308, 309, 310, 311, 312, 313, 314, 315, 316, 317, 318, 319, 320, 321, 322.

If we have access to the tech cabinets and the locks haven’t been changed again, we can probably install new hardware in the evening and get you back online.

Please contact us as soon as possible if you notice any problems.

Update 3:20 pm: Now all the house is offline.

Update 4:26 pm: got an report that 63 is down.

Update 8:05 pm: last tests, but you all should be online and the number 65 upgraded to gigabit speed.