In rare cases, we must temporarily block certain connections to protect our network. This is done because of what are called abuse reports, which indicate that abusive activities might be happening from a connection. We receive this report from the BelWü-CSIRT (Computer Security Incident Response Team), and our task is to stop the abuse with appropriate actions, which we do by turning off the connection of the room.
What is an abuse report?
In short, an abuse report is triggered when suspicious or unusual activities are observed coming from an internet connection. This could be, for example, sending spam emails or unauthorized attempts to access other computers. Often, you may not be aware of this behavior because it is usually caused by viruses or other malicious software that has secretly installed itself on one of the devices in the network.
No blame on you
We want to emphasize that such a blocking is in no way meant as a blame towards the affected users. In most cases, you are victims of malicious software acting without your knowledge. Our priority is to quickly identify and solve the problem to prevent further damage.
Why we block the connection
The fastest and most effective way to inform you about a possible security issue is by temporarily turning off the connection. This measure immediately attracts attention and prompts most users to contact us right away. This way, we can address the problem together as quickly as possible.
We are almost always available
Please note that we are also available on weekends and outside regular working hours. If your internet connection unexpectedly stops working, do not hesitate to contact us. We are ready to analyze the problem and offer you steps to solve it. Together, we can ensure that your connection is quickly safe and fully functional again.
Conclusion
The security and reliability of our network are very important to us. Through proactive measures like these, we want not only to ward off potential threats but also to raise awareness of the importance of network security. We thank you for your understanding and cooperation in keeping our shared digital environment safe.
If you have any questions or concerns, we are always here for you.
The Christmas season – for many, a time of reflection and peace. But for us at Netz-AK, it stays busy! Even during the festive season, we’re here for you. Whether it’s sudden technical issues or those little things you’ve always wanted to configure properly – we’ve got your back!
Imagine you’re living in a student dorm that has had fiber optic since 1974. And then, in 2024, you suddenly get an advertisement for the “soon arrival of fiber optic” in your mailbox.